We Do Not Charge Consumers
AllLink USA, a d/b/a of Zaz International Inc, does not charge consumers for comparing plans, requesting a quote, or speaking with us. There is no consultation fee, no subscription, and no service charge of any kind.
If anyone contacts you claiming to represent AllLink USA and asks for a payment, gift card, or wire transfer, it is not us. Report it to info@alllinkusa.com immediately.
Who Bills You
Once you enroll, the provider you selected bills you directly under their own terms. That includes monthly service charges, installation or activation fees, equipment rental, early-termination fees, taxes, and regulatory surcharges. We never see, hold, or process those payments.
Refunds and Credits
Because we take no payment from you, Zaz International Inc cannot issue refunds, credits, or adjustments for service charges. Any refund request — for a duplicate charge, a billing error, a cancelled installation, or an unused period of service — must go to the provider that issued the bill.
Refund eligibility, trial periods, and money-back windows are set entirely by the provider and vary between them. Confirm those terms with the provider before you enroll.
Cancellations
- Before enrollment: there is nothing to cancel. Tell us you are not proceeding and we will stop there.
- After enrollment, before installation: contact the provider to cancel the order. We can tell you who to call, but we cannot cancel it for you.
- After service is active:cancellation follows the provider's terms, including any notice period or early-termination fee.
Disputes
Billing disputes are resolved between you and your provider. If you believe something was misrepresented during your conversation with us, tell us — email info@alllinkusa.com or call (888) 316-1334 — and we will review the request and respond. We will help you get to the right department at the provider, but the outcome of a billing dispute is theirs to determine.
Related Policies
Offer terms that commonly affect pricing are listed under Fees & Disclosures. Our role is set out in full on the Reseller Disclosure page.